This place has to be the worst place I have ever dealt with in customer service Left my car off for an oil change and alignment Paid for them to do nothing I would not a buy a car from this place for any reason I should have taken it to Lubbock to get it serviced I bought a used car at this dealership close to 3 months ago from Bryan Wilson, they want to give you all the glory and attention at the time of sale but once that sale is ed it is downhill from there. Granted a used car is just what it says but I made a call 3 weeks ago to inform him of some front end damage just to see if something could be done and still waiting for that call.
My how things change. Had sent him an shortly after the purchase on a warranty paper and he has yet to find out the answer. I can promise you that will be my last car bought by him and the dealership. I do not recommend Volkswagen of Midland nor Bryan for a salesman.
Volkswagen of midland odessa
I purchased a vehicle from this dealership on Saturday, December 28th. Bryan was our sales person and we really enjoyed working with him. He was very professional and not at all pushy. We are very happy with our Atlas purchase and will definitely recommend this dealership to family and friends. I purchased a pre owned vehicle from Jesse Rodriguez. He was very helpful and made my experience a pleasant one. I hate sitting at a dealership all day and they had me in and out quickly. I highly recommend Volkswagen of Midland and Jesse Rodriguez.
Bought a sales lady was great thank you for being a professional,i would buy another vehicle at VW in Midland,love my car. Excellent service in helping me find the perfect car for me!
The car store
Very friendly and willing to help me out right when i walked in. I am very pleased with the car i picked! These guys are truly awesome. Did not try and upsell my one bit and did a timely job on a service on my Volkswagen Golf. I believe they also service all other makes and models too!
Other recent reviews
Thank you Vw of Midland team and see you in 5k! Sincerely, Kayvon. Excellent service! He helped me with a few issues that I was having without a hiccup. I am new to the midland area and was very impressed by his customer service skills. They may be a small dealership, but they don't lack in taking care of their customers.
The whole service staff were awesome. First experience with this place I had couple months ago when I brought my Touareg TDI for emission compliance repair.
When I showed up I was told my car would have to stay there for more then a week to order parts and complete repair although that model did not require parts, just a computer flushand they could not offer a loaner car as they had a waiting list for that. It would be nice of them to notify in advance but nobody bothered. I ended up doing this repair in Lubbock VW, - took them 4 hours to complete everything.
My 2nd encounter was with a sale department.
I was scheduled to test drive a new Touareg. I came on time, but it turned out the car was not ready to be test driven and would not be ready for couple more days. Why the sale person did not tell me that in a first place when she scheduled that appointment?
Probably it slipped her mind. So we agreed she would call me in couple days to schedule another appointment. It has been more then 3 weeks since then.
She never called. I am driving new Touareg already, but I bought it in Amarillo. Reason for reporting the review: Select Dealer Reviews Find the best dealership for you. Service Reviews Find good folks to fix your car. Cars for Sale Find the right car for you. Write a Review.
In. Dealer Panel. All Salespeople. Sales Department. Volkswagen of Midland Odessa. Sales: A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
Linequest employee reviews in midland, tx
Call Dealership This rating includes all dealership reviews, with more weight given to recent reviews. Customer Service. April 28, . Quality of Work.
Overall Experience. Employees Worked With.
Photo: five guys box of peanuts you can help yourself to in midland tx.
Chris Ortiz 1. Lyndsi Robin 1. Report Print. Helpful 0.
Indeed featured review
August 23, Helpful 1. June 16, Bryan Wilson. January 03, December 14, Chris Ortiz 5. Other Employees : Jesse Rodriguez.
December 13, Jessica Franco. May 23, Todd Gardner, Ellis. February 05, Sincerely, Kayvon. Dylan, Rhett, whole service team! October 30, January 15,